Accelerating the next-generation contact center
Cisco partnered with Gartner Research to create a set of deep insights on five subject areas that contact center practitioners and CX experts can leverage to guide their planning for the year ahead.
Four reasons to choose Cisco Contact Center
Portfolio from a trusted brand
Cisco offers a vast portfolio of products, including contact center, calling, meetings, team collaboration, and devices.
Flexible cloud migration
Cisco Collaboration Flex Plan offers on-premises, cloud, and mix options with common UX and provisioning that let you migrate at your own pace.
Unified open platform
Our open, flexible cloud architecture allows customization and application integrations, as well as seamless management and user experiences.
Intelligent journeys
Cisco Contact Center solutions provide AI-powered cognitive agent and customer experiences, and an in-depth view of your customer’s journey.